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by
Chris van der Merwe
The
experience started after boarding a Virgin Atlantic A340 in Johannesburg
for our flight to Orlando over London. Most of us were getting our
first international travel experience and you can imagine the excitement
building. Making new friends onboard, missing the ones you left
behind, and imagining and dreaming about the start of a new life
in a place of magic and wonder, after all, we were going to Disney
World...
Similar
to the Cultural Representative Program at EPCOT, the Disney's Animal
Kingdom (DAK) Program offers the Working, Learning and Living Experiences
to Cast from all over the African continent. The program is exactly
the same as any other IP at Walt Disney World, but for the fist
time in 1998, allowed Africans to participate with the Opening of
Disney's fourth and largest theme park, Disney's Animal Kingdom.
The
Working Experience
The
opening of a new theme park is a great experience for everyone involved
in a project of this size. When we arrived in Orlando late January
1998 DAK was still a couple of months away from opening. This made
the experience even more special - we could see the park growing
with us. With the first visit we were amazed with the 'home' Disney
has created for us. Trees being planted, new animals introduced
to the savanna and even at this time, new baby animals being born.
Day by day we saw DAK growing to the huge and exciting theme park
it is today. During the first two months we were training and learning
all about the valuable Disney traditions - and will we ever forget
DAKlimation, learning more about and how to implement what
DAK stands for - conservation. Cast preview came and for a couple
of weeks Disney Cast members and their families were allowed to
come and explore the new Theme Park. This provided us with the opportunity
to practice the operations and to make adjustments where needed.
Come April 22, 1998, we were ready to open Disney biggest, and according
to me, most exciting theme park. These were the most exciting days,
seeing television crews and well-known international reporters from
all over the world doing live broadcasts, boarding our safari trucks
and dining in our restaurants with their international linked cameras
- something difficult to describe.
Working
at DAK as an African your main duty will be the cultural representation
of the country you are from. So don't try and speak with an American
accent now, your natural one is part of the job! According to the
cultural visa you are issued with, you are only allowed to work
in the Africa land of DAK and it is very important that you keep
by this rule. You will be placed according to previous experience.
Basically two work options are available, either in Attractions
(rides and nature walks) or in Food & Beverage which will be Tuskers
quick service restaurant. Sometimes your are allowed to transfer
between locations but I preferred to stay at the Kilimanjaro Safaris
attraction for my full contract. A basic work week will be about
40 hours and sometimes additional overtime is available, exactly
the same as with other IP at Walt Disney World parks.
The
Learning Experience
Learn
as much as you can from a company as great as Disney. Not only will
you gain valuable operational skills while working with thousands
of guests, but you will also have the opportunity to participate
in classes provided by the Disney University. They have several
part-time courses that you might find interesting. As the opening
group we were lucky to have seminars specially organized for us
and they proved to be valuable in future endeavors. Having two days
free a week will give you plenty of time to learn a new language
or to attend a marketing seminar. Millions of guests visit the Theme
Parks every year, this is the vacation capital of the world and
because of this you will be exposed to cultures from all over the
world - teaching them about Africa and in the process learning a
lot from them. This is a one-year program so you will get a good
taste of the American lifestyle - which is great, by the way. Having
learned so much in a year's time proved to be extremely valuable,
but I think the most valuable aspect of the Learning Experience
is what you learn about yourself, far away from the place you call
home.
The
Living Experience
"From
Hooch drinking in the Grand Canyon to all-nighters at Apartment
#506" - Taken from my leaving book, a note from a dear
friend on how far back friendships go in a year like this.
For
most participants, including myself, this is the best part of the
program. At first the idea of staying with cultural Cast from all
over the world sounds a little scary but this proved to be the highlight
of 1998. We stayed in Vista Way and it will also be your home away
from home when selected for the DAK Program. Vista Way is located
about 15 minutes from DAK and Disney shuttle services are provided.
Rent includes your fully equipped apartment which you will share
with five other International or College Program participants, shuttle
transportation to work and various other locations, clubhouse with
pools, fitness center and email facilities. You are really looked
after well while rent is automatically deducted from your weekly
paycheck. Staying at Vista Way really is an amazing experience.
You get to meet people from all over the world, not only once a
year but several times a month because of the different contract
start and end dates. This is the place where friendships of a lifetime
are made, people that you know will be your friend until the day
you die. Being a big group made a difference to our experiences
but still individual arrivals will have no problem making new friends
and being part of the big Disney family.
The
Living Experience doesn't end at Vista Way, you are in Orlando after
all, vacation capital of the world. There's millions of things to
do and travel in the US is relatively cheap - providing you do some
overtime at work. Travel agents have special rates for Vista Way
residents and that makes it even better. We went on several trips
during 1998, they included a Mexican cruise, Los Angeles, Las Vegas,
New Orleans, Miami, Grand Canyon, Florida Keys and some other great
destinations. It's really up to yourself on how much you travel.
You will have to choose, either make this a money making year by
cutting down on travel or go wild with shopping in some great stores
and by traveling as much as you can.
How
to Apply?
This
is wide open, if you think that you will enjoy representing your
country at a place like Disney's Animal Kingdom, start working on
that application. To qualify for this program you must:
be at least 18 years old
have good conversational English
have a positive attitude and personality
be willing to model Disney values
have an outgoing personality
be ready for the year of a lifetime
When
we applied for the program through our schools Disney recruiters
were looking for students with a Hospitality and/or Tourism background,
but don't let that hold you back. I would still try and apply no
matter my experience and education, there's nothing wrong with trying
and you might just be the type of person Disney recruiters are looking
for. The Tourism
Concept in Johannesburg, South Africa are doing all the pre-screening
for Disney applicants so be sure to get in touch with them.
Is
there life after Disney World?
Hard
to think so but yes, absolutely! Working for Disney really is a
great opportunity. This is only a year contract but if you value
the Disney experience and would like to continue with the company,
there might be opportunities with the International Disney family,
such as Disney Cruise Line and Walt Disney International. I recommend
the International Program for any adventurous person wanting to
meet new friends from all over the world. And the best of all, learning
from the world's hospitality and entertainment leader the great
values of Disney. See you in Disney World!
As
part of the 1998 Disney's Animal Kingdom (DAK) International Programs
Opening Team, Chris has experienced the Program firsthand from its
very beginning. Currently working aboard the Disney Magic as a Service
Excellence Coach, Chris will be heading back to Animal Kingdom shortly
as a Manager at Tusker House.
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